Feedback Form

URBAN CAPITAL’S FEEDBACK LOOP

We want to hear from you! Here is a link to a short feedback form to complete that would help us understand your overall purchase experience with us. Please let us know which project you bought in, but feel free to remain anonymous if you wish. We look forward to hearing from you.

Email (required)

Project Name (required)

Unit Number (optional)

Purchaser Name (optional)

How was your experience with Urban Capital’s head office? Do you find the correspondence and quarterly newsletter informative? Would you like to hear more/less from our team?

Did you have a pleasant sales experience when you purchased your unit? Do you have any feedback you’d like to share on the sales team staff?

How did you find your upgrades appointment? Did we offer what you expected and did you find the pricing fair? Was there anything missing you would have liked to see?

How was your experience with our on site customer service staff? Were they responsive to your concerns and did they follow up in a satisfactory way?

How was your Pre-Delivery Inspection (PDI)? Overall are you happy with the quality of construction in your suite and/or are there any specific trades (e.g. cabinetry, flooring, countertops, tiles, blinds etc) you would like to comment on?

Interior Design

Are you happy with the design of your suite, and is there anything you feel could be changed or improved on?

Amenities

Do you find your buildings amenity spaces useful/enjoyable? Please share why or why not and what you’d do differently in this space if given the chance.

Future UC Projects

Do you have any suggestions related to the design of our buildings or our relationship with our clients that you feel we could improve on in future projects. (Both practical and wild ideas are encouraged).

General Feedback

Feel free to leave any additional comments or suggestions below.

Stay in Touch

Please click here if you would like us to respond to your feedback

Please click here if you would like us to notify you of upcoming project launches in your City